Support

Need help with FoodyOS or the FoodyOS Print Bridge iOS app? We're here for you. The fastest way to reach us is email — we reply within one business day.

Email us

[email protected]

When you write, please include:

• Your restaurant name and the email you sign in with.
• What you were trying to do.
• What happened instead (a screenshot helps a lot).
• If you're reporting a problem with the print bridge: the iPhone model, iOS version, and whether the bridge shows "online" in your FoodyOS dashboard.

FoodyOS Print Bridge — quick troubleshooting

Most printer issues come down to one of these:

• The iPhone running the bridge isn't on the same Wi-Fi as the printer. Both must be on the same local network.
• The bridge app was force-closed.Open it again from the home screen — iOS doesn't auto-relaunch killed apps.
• The bridge shows "degraded" or "offline" in the dashboard. Open the bridge app for a few seconds — it will re-register and the status pill will turn green.
• You swapped iPhones. Sign in on the new iPhone — the app prompts you to replace the previous device.

FoodyOS dashboard

Sign in at app.foodyos.com to manage your menu, see live orders, run the cashier, and review print job history at Settings → Receipt printer → Print queue.

Español

¿Necesitas ayuda con FoodyOS o con la app FoodyOS Print Bridge? Escríbenos a [email protected] con el nombre de tu restaurante, qué intentabas hacer y qué pasó (una captura ayuda mucho). Respondemos en un día hábil.

Privacy & legal

See our privacy policy for how we handle your data, and terms of service for the agreement that governs your use of FoodyOS.